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The Heathman Hotel Kirkland ensures the property facilities and the website are accessible to all. Below you will find a list of accessibility features offered. Please be aware that our efforts are ongoing. If, at any time, you have questions or concerns about accessibility, please contact us at infokirkland@heathmankirkland.com or 425.284.5800 and we'll do everything possible to address the issue as soon as possible.


Website Accessibility

The Heathman Hotel is committed to furthering the accessibility and usability of its website, www.heathmankirkland.com. The Heathman Hotel will be using the relevant portions of the World Wide Web Consortium's Web Content Accessibility Guidelines 2.0 Level AA (“WCAG 2.0 AA”) to guide its compliance. The relevant portions of WCAG 2.0 AA will serve as our primary web accessibility standard, though other standards may also be used to provide accessibility to the extent required by the Americans with Disabilities Act (“ADA”). Our website will be tested on a periodic basis in accordance with these standards in an effort to ensure accessibility. Some of the testing methods used may include assistive technology such as screen readers and screen magnifiers. If you have specific questions or concerns about the accessibility of any particular webpage on www.heathmankirkland.com, any of our other destination websites, or any facility features at the hotel, please contact us. If you encounter an accessibility issue, please be sure to specify the particular web page in your email, and we will make all reasonable efforts to make that page accessible for you. 


Heathman Hotel Accessible On-Site Facilities

Parking/Transportation:

  • Valet parking is offered
  • Valet curb is level with ground
  • Hotel entrance is located 25 feet from valet
  • Accessible vehicles can be accommodated
  • Valet zone offers sufficient width for an individual with a wheelchair to embark and disembark from a ramp
Restaurant:
  • Wheelchair accessible restaurant entrance 
  • Accessible restrooms
  • Wait staff will read menu for individuals who are blind or have low vision
  • Closed captioning on publicly viewed televisions

Public Spaces:

  • Wheelchair accessible entrance 
  • Wheelchair accessible corridors
  • Wheelchair accessible elevators
  • Ramp access to all public areas
  • Lowered reception desk
  • Accessible lobby restrooms
  • Closed captioning on publicly viewed televisions
  • Assistive listening devices for meetings
  • Guide dogs and service animals welcome
  • Braille and tactile signage for permanent rooms and spaces
  • Staff will read printed/visual information to guests who are blind or have low vision


Accessible Routes

  • To the restaurant from the lobby: Hearth is located on the hotel lobby level and is free of obstructions for access.
  • To the restaurant from accessible parking: Enter The Heathman Hotel lobby and Hearth is located to the right of the entrance when entering the property. 
  • To the lobby from accessible parking: The Heathman valet zone is 25 feet directly in front of the entrance of the hotel.
  • To reception/check-in desk: Located in the hotel lobby to the left of the entrance when entering the property.
  • To elevators: Located in hotel lobby to the left of the entrance when entering the property, past the front desk.
  • To meeting room/ballroom area: Meeting rooms are located on lobby level and lower lobby level. The lower lobby is accessible from lobby elevators. Entrance doors and hallways are sufficiently wide and floors are level and free from obstructions.
  • To business center: The Heathman does not have an on-site business center. The business kiosk station is not accessible.
  • To exercise facilities: The Fitness Center is located on the lower lobby and is accessible from the lobby elevator. The entry door is sufficiently wide and floors are level and free from obstructions.                                                                

Accessible Rooms

Accessible Classic King with Roll-In Shower
One room available - Room 115

  • Mobility accessible
  • ​Hearing accessible - ADA kits available
Accessible Bathing Features
  • Accessible roll-in shower
  • Transfer shower
  • Grab bars in the shower, adjacent to the toilet, and behind the toilet
Accessible Communication Features
  • Visual fire alarms
  • Visual notification for door knocker
  • Flashing light for incoming phone calls
  • TTY for guest use
  • Outlet within four feet of a phone
  • Television with closed captioning and decoders
Accessible Route to Room
  • Guestroom is located on the lobby level of the hotel. Entry door and hallways are sufficiently wide and floors are level and free from obstructions.


Accessible Classic Queen/Queen with Roll-In Shower
One room available - Room 320

  • Mobility accessible
  • Hearing accessible - ADA kits available
Accessible Bathing Features
  • Accessible roll-in shower
  • Grab bars in shower, adjacent to the toilet, and behind the toilet
Accessible Communication Features
  • Visual fire alarms
  • Visual notification for door knocker
  • Flashing light for incoming phone calls
  • TTY for guest use
  • Outlet within four feet of a phone
  • Television with closed captioning and decoders
Accessible Route to Room
  • Guestroom is located on the third floor and is accessible from the lobby elevators. Entry door and hallways are sufficiently wide and floors are level and free from obstructions.

Accessible Prelude King with Tub 
One room available - Room 135
  • Mobility accessible
  • ​Hearing accessible - ADA kits available
Accessible Bathing Features
  • Accessible bathtub
  • Grab bars around bathtub, adjacent to the toilet, and behind the toilet
  • Accessible wash basin
Accessible Communication Features
  • Visual fire alarms
  • Visual notification for door knocker
  • Flashing light for incoming phone calls
  • TTY for guest use
  • Outlet within four feet of a phone
  • Television with closed captioning and decoders
Accessible Route to Room
  • Guestroom is located on the lobby level of the hotel. Entry door and hallways are sufficiently wide and floors are level and free from obstructions.


Accessible Balcony Queen/Queen with Roll-In Shower
One room available - Room 220

  • Mobility accessible
  • Hearing accessible - ADA kits available
Accessible Bathing Features
  • Accessible roll-in shower
  • Transfer Shower
  • Grab bars in the shower, adjacent to the toilet, and behind the toilet
Accessible Communication Features
  • Visual fire alarms
  • Visual notification for door knocker
  • Flashing light for incoming phone calls
  • TTY for guest use
  • Outlet within four feet of a phone
  • Television with closed captioning and decoders
Accessible Route to Room
  • Guestroom is located on the second floor and is accessible from the lobby elevators. Entry door and hallways are sufficiently wide and floors are level and free from obstructions.


Accessible Symphony Suite with Tub 
One room available - Room 409

  • Mobility accessible
  • Hearing accessible - ADA kits available
Accessible Bathing Features
  • Accessible bathtub
  • Grab bars in the bathtub, adjacent to the toilet, and behind the toilet
Accessible Communication Features
  • Visual fire alarms
  • Visual notification for door knocker
  • Flashing light for incoming phone calls
  • TTY for guest use
  • Outlet within four feet of a phone
  • Television with closed captioning and decoders
Accessible Route to Room
  • Guestroom is located on the fourth floor and is accessible from the lobby elevators. Entry door and hallways are sufficiently wide and floors are level and free from obstructions.


Room Reservations

  • The Heathman Hotel Kirkland's website allows individuals with disabilities to reserve accessible guestrooms during the same hours and in the same manner as other individuals. 
  • Accessible guest rooms are held until all other guest rooms of the same type have been rented.
  • When the accessible guest room is reserved, it is blocked and removed from all reservation systems and held for the reserving guest and guaranteed, even if the normal practice is not to guarantee.                      

 

Browser Help

Optimize the way you view your web browser. If you have difficulty reading The Heathman Hotel Kirkland website on your screen, you may be able to change the settings on your browser to help you improve readability and visibility of each webpage:

Learn about the Accessibility features of these major Internet Browsers below:

  • Mozilla Firefox: Click Here for Mozilla Firefox Accessibility Features
  • Google Chrome: Click Here for Google Accessibility Features
  • Internet Explorer: Click Here for Microsoft Internet Explorer Ease of Access Options
  • Apple Safari: Click Here for Apple Accessibility Support


As always, please feel free to contact the hotel directly for additional details or specific questions on our accessible hotel and room amenities and features.
 

 
 

Go to Site Map Page


Summary

This website was designed and programmed in compliance with both the W3C Web Content Accessibility Guidelines (WCAG 2.0) and the Section 508 government guidelines to enable and improve use by individuals with disabilities.

Website Accessibility Help Center

Have your computer read webpages aloud

Most modern operating systems are capable of text to speech voice synthesizing. This allows you to have your computer read entire webpages or selected text on your screen out loud to you.

For Windows, hold the Ctrl key and press the Escape key, then type "narrator" and then press the Enter key.

For Mac OS X, click the Apple menu in the top-left corner of your screen and go to "System Preferences", then choose "Dictation & Speech", then click "Text to Speech". Check the "Speak selected text when the key is pressed" checkbox.

Third party software is also available.

Increase the font size on any webpage

Most modern web browsers are capable of increasing/decreasing font sizes while on a webpage. For detailed instructions please see the WCAG documentation page.

To increase the font size, hold the Ctrl key (Command key on a Macintosh) and press the + (plus) key.

To decrease the font size, hold the Ctrl key (Command key on a Macintosh) and press the - (minus) key.

To revert to the default font size, hold the Ctrl key (Command key on a Macintosh) and press the 0 (zero) key.

You can also set font-sizes universally for all pages that you visit in some browsers.

For Internet Explorer, press the "Alt" key on your keyboard. A new menu will appear below the address bar, click "View" and select "Text Size".

For Safari, click the "Safari" menu in the top-left corner of your screen, then select "Preferences". Then click "Advanced" and check the "Never use font sizes smaller than" checkbox under "Accessibility". Set this to your liking.

For Chrome, click the "Menu" icon at the top-right of your window (3 horizontal lines) and then select "Settings". Scroll down and click "Show advanced settings". Scroll down to "Web content" and adjust to your liking.

For Firefox, click the "Menu" icon at the top-right of your window (3 horizontal lines) and then select "Preferences". Select "Content" from the left-sidebar. The "Fonts & Colors" section can be adjusted to your liking.

Zoom content on your screen

Most modern operating systems are capable of zooming your entire screen. This may be a good alternative if increasing font sizes alone is not sufficient.

For Windows, click the "Start" menu in the bottom-left corner of your screen and then go to "All Programs", then "Accessories", then "Ease of Access" and then click "Magnifier". Click the "Options" button and then move the slider to adjust the zoom increment.
More information about Windows' zoom accessibility features.

For Mac OS X, click the Apple menu in the top-left corner of your screen and go to "System Preferences", then choose "Accessibility", then click "Zoom". You can assign keyboard shortcuts or trackpad gestures.

Third party software is also available.

Change font colors and background colors

Most modern web browsers allow you to override fonts with your own formatting.

For Internet Explorer, click the "Tools" button and then click "Internet Options". Then click the "General" tab and then click "Accessibility". Check the following checkboxes "Ignore colors specified on webpages", "Ignore font styles specified on webpages", and "Ignore font sizes specified on webpages". Then click "Ok" and change the fonts to your liking.

For Internet Explorer, click the gear icon at the top-right of your window and then select "Internet Options". Click the "General" tab and then click the "Colors" button under "Appearance". Uncheck "Use Windows Colors" and change the colors to your liking.

For Chrome, search the Chrome Extension Web Store for a suitable extension.

For Firefox, click the "Menu" icon at the top-right of your window (3 horizontal lines) and then select "Preferences". Select "Content" from the left-sidebar. Click "Colors..." in the "Fonts & Colors" section and adjust the colors to your liking.

Make your mouse cursor larger

Lowering your screen resolution may help you keep track of your mouse cursor. Alternatively, most modern operating systems allow you to increase the size of your mouse cursor.

For Windows, click the "Start" menu in the bottom-left corner of your screen and then type "Mouse" (may need to click "Search" first if using Windows 8 or later). Select the "Mouse" option. Click the "Pointers" tab and adjust the size to your liking.

For Mac OS X, click the Apple menu in the top-left corner of your screen and go to "System Preferences", then choose "Accessibility", then click "Display". Adjust the "Cursor size" slider to your liking.

Use your keyboard to navigate a webpage

Task Keys
Move forward through items on a page Tab
Move backward through items on a page Shift + Tab
Press a selected button Spacebar
Navigate radio buttons Arrow keys
Select and deselect checkboxes Spacebar
Open a dropdown menu Alt + Down arrow
Go to the previous tab Ctrl (or Cmd) + Page Up
Go to the next tab Ctrl (or Cmd) + Page Down
Go to the top of the page Home
Go to the bottom of the page End
Close the current tab or window Ctrl (or Cmd) + W
Refresh the page F5 or Cmd + R

Learn More

ADA Coordinator

Questions, comments, suggestions, or complaints can be submitted below so that they may be forwarded to the website's development team:


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