Prepare For Your Kirkland Hotel Getaway
Wondering if you can bring your furry friend along, or what time you can check-in? Get the details on our hotel below, and give us a call at 425.284.5800 if you don't see the information you're looking for here.
For new bookings after August 31, 2020, reservations must be canceled by 4:00 pm 24 hours prior to arrival to receive a refund. Reservations canceled after 4:00 pm 24 hours prior to arrival will be charged for the first night plus tax. Cancellations less than 24 hours will be charged for a one-night stay plus tax. If your reservation was pre-paid, it is non-refundable.
I booked on a website other than the heathmankirkland.com and I need to make a change to my reservation. How do I do this?
Hearth hours can be found here.
For the safety of our guests and team members, we have temporarily closed the fitness center until further notice. Please contact the hotel directly for updates at 425.284.5800. We apologize for the inconvenience.
We have a business kiosk with one computer and a printer for complimentary use in the lower lobby.
We happy to assist with these requests, please give us a ring at 425.284.5800 to discuss available options.
While You're Here
All personal accounts are payable at or before checkout time. We gladly accept VISA, MasterCard, American Express and Discover Card. And of course, we will accept cash.
Service is Monday 8:00 AM to 4:30 PM, Tuesday through Saturday 8:00 AM to 9:00 PM, and Sunday 9:00 AM to 5:30 PM. To decline the service, touch the electronic “Do Not Disturb” button next to your door. Housekeeping services will be offered according to guest preference for daily, drop or no service. For any special requests, please contact Guest Services.
For the safety of our guests and team members, we have temporarily suspended dry cleaning and laundry services. We apologize for the inconvenience.
Dial 8 + room number for calls to guest rooms. For external calls, dial 9 + then the number (including area code)for an outside line.
Ice is available 24-hours upon request. If you need assistance with ice, please call or visit Guest Services.
For your safety, security, and privacy please note that your room number is not imprinted on your key card.
Place your object(s) in the safe and close the door. Enter a four-digit code of your choice, then press (*) to lock. Numbers will appear as you enter them, and the code will be displayed again, in full, for two seconds after you press (*) and the safe is locked. Please contact Guest Services with any questions.
If you lose or find an item, please immediately contact Guest Services for assistance.
Yes, we would be delighted to assist, please contact Guest Services and one of our team members will assist you.
Out-bound mail may be left at the Front Desk for pick up. You may purchase postage stamps as well. If you require UPS, FedEx, or International shipping, please contact Guest Services.
Our intelligent environmental control thermostats conserve energy while allowing you to set the temperature at your personal preference. Use the small button on the left side to select Fahrenheit or Celsius. Move the temperature setting up or down with the arrows. Please note: opening the doors will turn off the heat and air conditioning. The temperature displayed on the thermostat screen may vary between two degrees over and three under your setting.
- Our tilt and turn patio doors allow guests to enjoy a light breeze or full access to the balcony. With one turn of the handle, the door can be tilted inwards, allowing light airflow. With the second turn, open fully inwards for maximum fresh air.
- Turn the handle to the horizontal position to operate the door, as you would normally, for entry and exiting.
- Turn the handle upwards, and the upper part of the door tilts slightly inward to allow safe and easy ventilation.
- Turn the handle down to close and lock the door.
- Please note the air conditioning or heater will not work if the patio door is open.
We have several emergency procedures ready for guests.
With our ideal location in Kirkland, you are moments away from local wine tastings, lakefront activities, charming boutiques, and more.